Privacy Policy

Your privacy matters

Little Big Journeys respects your privacy and handles personal information with care. This page explains, in plain language, how information may be collected and used when you contact the practice or use this website.

Information we may collect

When you make an enquiry or attend an appointment, the practice may collect information such as your name, contact details, appointment information, and information relevant to providing counselling or therapy services.

How information is used

Information is used to respond to enquiries, manage appointments, provide therapy services, maintain records, and meet professional, legal, and ethical obligations.

Contact form services

The contact form is provided by Digital Sanctum’s Sanctum Forms service. Information is transmitted when you choose Send Message. Little Big Journeys has disabled draft autosave, so the form does not send or save its contents while you type. Sanctum Notify is then used to send the practice an email notification about the submitted enquiry. These services process the submitted information for Little Big Journeys so the practice can receive and respond to your message.

Website analytics and third-party links

This website may link to external services, including the online booking service, professional directory profiles, and compliance resources. External websites have their own privacy practices. Please review their policies before submitting information through those services.

Access and corrections

You may request access to, or correction of, personal information held about you. To make a privacy enquiry, please use the contact page.